Terms & Conditions
These Terms and Conditions (“Terms”) govern your use of the website www.rozalactive.com (the “Website”) and any purchases made through Rozal Active LLC (“Rozal Active,” “we,” “us,” or “our”). By accessing or using the Website, you accept and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or purchase our products.
GENERAL INFORMATION
Legal Entity
Rozal Active LLC is a limited liability company incorporated in the United States with its principal place of business at:
407 Lincoln Rd, Suite 6H PMB 1446, Miami Beach, FL 33139, USA
All transactions are governed by applicable laws of the United States, including international trade and consumer protection regulations.
Modification of Terms
We reserve the right to amend these Terms at any time. Revised versions will be published on the Website and are effective immediately. Your continued use of the Website following any changes constitutes acceptance of those changes.
ACCEPTANCE OF TERMS
By using our Website, purchasing products, or interacting with our services, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian. These Terms apply to all users and customers, regardless of location.
PRODUCT INFORMATION
Product Descriptions
We strive to ensure that all product descriptions, specifications, images, and other content are accurate and up to date. However, we make no guarantees that such content is error-free, complete, or current. Colors and designs may vary slightly due to digital display and manufacturing differences.
Pricing
All prices listed are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Promotions, discounts, and offers may be withdrawn at any time.
No Warranties
Products are provided “as is” and “as available,” without any express or implied warranties. To the fullest extent permitted by law, Rozal Active LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and durability.
ORDERS AND PAYMENTS
Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or decline your order at our sole discretion. This includes orders we suspect are fraudulent or in breach of these Terms.
Payment Methods
We accept major credit cards, debit cards, and other secure payment options available via Shopify. Payment must be received in full before orders are processed or shipped.
Sales Tax
Applicable sales tax will be added during checkout for jurisdictions where we are legally required to collect such tax.
Fraud Prevention
We reserve the right to investigate and cancel any order suspected of fraudulent activity or misuse.
No Resale or Commercial Use
Products purchased through the Website are intended for personal use only. Unauthorized resale, distribution, or commercial exploitation is strictly prohibited.
SHIPPING AND DELIVERY
Shipping Options
Shipping methods, delivery times, and associated costs will be displayed at checkout. Delivery estimates are not guarantees and may vary due to carrier delays or external circumstances.
Address Accuracy
You are responsible for ensuring the accuracy of your shipping address. Costs incurred due to incorrect information are your responsibility.
International Shipping
For orders outside the U.S., customs duties, VAT, and other local taxes may apply. These are not included in the purchase price and are your responsibility.
Customs Compliance
You are solely responsible for complying with all import regulations in your country. Rozal Active LLC is not liable for items delayed or seized by customs authorities.
RETURNS AND REFUNDS
Return Policy
Returns are accepted within 14 days of delivery. Products must be unused, unworn, unwashed, and returned with all original packaging and tags. Certain items (e.g., undergarments, hygiene-sensitive goods) are not returnable for health and safety reasons.
Return Costs
Unless the item is defective or incorrect, the customer is responsible for return shipping. We recommend using a tracked shipping service.
Refund Processing
Refunds are processed to the original payment method within 7–10 business days of receipt and inspection. Shipping costs and restocking fees may be deducted.
Damaged or Defective Items
You must notify us within 7 days of receiving any damaged or defective items. We will offer a replacement or full refund, including return shipping, upon verification.
Sale and Final Items
Sale, clearance, or promotional items are final sale and non-refundable unless defective.
EU Right of Withdrawal
EU customers have the legal right to withdraw from a purchase within 14 days of receiving goods, without giving a reason. To exercise this right, email us at hello@rozalactive.com.
LIMITATION OF LIABILITY
Exclusion of Damages
To the maximum extent permitted by law, Rozal Active LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of or inability to use our Website or products.
Cap on Liability
Our total liability for any claim shall not exceed the amount you paid for the product that gave rise to the claim.
USER CONDUCT
You agree not to engage in any of the following prohibited conduct:
- Violating any laws or third-party rights;
- Uploading malicious software, viruses, or harmful code;
- Harassment, abuse, or defamation of any person or entity;
- Interfering with the Website’s functionality or security.
We reserve the right to suspend access, terminate orders, and take legal action where necessary.
INTELLECTUAL PROPERTY
All Website content—including designs, logos, images, text, and trademarks—is owned by Rozal Active LLC or its licensors and protected under intellectual property laws. Unauthorized use or reproduction is prohibited.
USER-GENERATED CONTENT
By submitting reviews, photos, or content to Rozal Active LLC or tagging us on social media, you grant us a perpetual, non-exclusive, royalty-free license to use, reproduce, and distribute such content in any media for promotional purposes.
PRIVACY AND DATA PROTECTION
Use of our Website is subject to our Privacy and Cookie Policy, which outlines how we collect, use, and protect your data. We comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable international data protection laws
You have the right to access, modify, or delete your data at any time by contacting hello@rozalactive.com.
SOCIAL MEDIA AND INFLUENCER LIABILITY
Content Use
Any content shared or tagged with Rozal Active LLC, including images, videos, and captions, may be used by us for promotional purposes.
FTC Compliance
Influencers, affiliates, and brand ambassadors must comply with the U.S. Federal Trade Commission (FTC) and disclose sponsored content or material connections in a clear and conspicuous manner.
Platform Use
You are solely responsible for your interactions on third-party platforms. Rozal Active LLC disclaims responsibility for user behavior or content on such sites.
HEALTH AND FITNESS DISCLAIMER
Rozal Active apparel is not a medical device or safety equipment. Use of our products does not replace professional health advice. You assume full responsibility for your physical activity and any associated risks. Rozal Active LLC is not liable for injuries, discomfort, or medical complications resulting from the use or misuse of our products.
ACCESSIBILITY STATEMENT
We are committed to providing a website accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1. If you experience difficulty accessing any content, please contact us at hello@rozalactive.com.
EXPORT COMPLIANCE
You agree to comply with all applicable export laws and regulations. You may not use or distribute our products in violation of U.S. sanctions, embargoes, or export restrictions.
FORCE MAJEURE
Rozal Active LLC shall not be held liable for failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, internet outages, pandemics, or government actions.
DISPUTE RESOLUTION
Informal Resolution
We encourage you to contact hello@rozalactive.com to attempt a resolution before initiating formal proceedings.
Binding Arbitration
Any dispute that cannot be resolved amicably shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA). You waive the right to a jury trial or class action participation.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any legal action shall be brought exclusively in the courts located in Miami-Dade County, Florida.
ENTIRE AGREEMENT AND SEVERABILITY
These Terms, together with our Privacy and Cookie Policy, constitute the entire agreement between you and Rozal Active LLC. If any provision is held unenforceable, the remaining sections remain in full effect.
SUSTAINABILITY CLAIMS DISCLAIMER
Rozal Active LLC is committed to responsible and ethical sourcing. Descriptive terms such as “sustainable,” “eco-conscious,” or “ethical” reflect our internal sourcing standards and supplier-reported data. These statements are not intended to imply third-party certification unless expressly stated. We continuously strive to improve transparency and environmental responsibility.
CONTACT INFORMATION
Rozal Active LLC
407 Lincoln Rd, Suite 6H PMB 1446
Miami Beach, FL 33139, USA
Email: hello@rozalactive.com
Website: www.rozalactive.com