Privacy Policy

Rozal Active LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.rozalactive.com (the “Site”), interact with us, or make purchases through our store.

By accessing or using the Site, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.

Information We Collect

We collect personal and non-personal data in the following ways:

a. Personal Information

  • Full name

  • Email address

  • Shipping and billing address

  • Telephone number

  • Payment details (processed securely via Shopify Payments or third parties)

  • Purchase history

  • Communication preferences

b. Non-Personal Information

  • IP address

  • Browser type and device type

  • Operating system

  • Pages visited and time spent

  • Referrer and exit URLs

c. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to enhance your experience, analyze Site traffic, and deliver personalized ads.

You can control cookies through your browser settings. See our Cookie Policy for details.

How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website functionality and user experience

  • Send order confirmations, updates, and promotional content (with your consent)

  • Prevent fraud and enhance security

  • Comply with legal obligations

Legal Basis for Processing (for EEA, UK, and Similar Jurisdictions)

We process personal data under these lawful bases:

  • Consent (e.g. email marketing or cookies)

  • Contractual necessity (e.g. order fulfillment)

  • Legal obligation (e.g. tax, customs compliance)

  • Legitimate interests (e.g. fraud prevention, analytics)

By submitting your personal data, you consent to its collection, use, and disclosure as outlined. You may withdraw your consent at any time by emailing hello@rozalactive.com.

Shopify and Third-Party Services

Our store is hosted on Shopify Inc. Shopify provides the platform that allows us to sell our products. Your data is stored through Shopify’s secure servers and managed in accordance with Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy

We also use trusted third parties for:

  • Payment processing (e.g. Shopify Payments, Stripe, PayPal)

  • Email marketing

  • Advertising and analytics

  • Shipping and logistics

  • Website hosting and performance tools

All service providers are contractually bound to protect your information and act as data processors under applicable law.

Data Sharing and Disclosure

We do not sell your personal data. We may disclose your data:

  • To service providers as outlined above

  • To comply with applicable laws, subpoenas, or legal process

  • To prevent, detect, or investigate fraud, abuse, or violations

  • During a merger, acquisition, or business transfer

  • With your explicit consent

International Transfers

Your personal data may be processed outside your country, including in the United States. When we transfer data across borders, we use:

  • Standard Contractual Clauses (SCCs)

  • UK International Data Transfer Addendum

  • Adequacy decisions (where applicable)

By using the Site, you consent to the transfer of your data to countries outside your jurisdiction.

Retention Period

We retain data only as long as necessary to fulfill the purposes outlined, unless a longer retention period is required by law.

Data Type Retention
Order & transaction records 7 years
Email marketing data Until you unsubscribe or 2 years of inactivity
Customer service records 1 year after last interaction
Cookie/analytics data As defined in our Cookie Policy

Security Measures

We use appropriate technical and organizational measures to protect your information:

  • SSL encryption

  • Secure payment gateways

  • Access controls and firewalls

  • Routine data audits and monitoring

In the event of a data breach, we will notify affected users and regulators as required by law, within 72 hours where feasible.

Do Not Track Signals (CalOPPA Disclosure)

Our Site does not currently respond to “Do Not Track” (DNT) signals from browsers. You can manage your cookie and privacy settings manually through your browser and our cookie preferences banner.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Correct or delete inaccurate data

  • Object to or restrict processing

  • Withdraw consent

  • Request a copy of your data (data portability)

  • File a complaint with your local data protection authority

To exercise any of these rights, email us at: hello@rozalactive.com

California Residents (CCPA/CPRA)

If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal data we collect and how it’s used

  • The right to delete your personal data

  • The right to opt-out of any “sale” or “sharing” of personal data

  • The right to correct inaccurate information

  • The right to limit the use of sensitive personal data

We do not sell your personal data.
To make a CCPA/CPRA request, email hello@rozalactive.com with the subject line: “California Privacy Request.”

Children’s Privacy

This website is not intended for children under 13 (or 16 in the EU/UK). We do not knowingly collect data from minors. If you believe a child has provided us with data, contact us immediately for deletion.

External Links

Our Site may include links to third-party websites. We are not responsible for their privacy policies or content. Use third-party sites at your own risk.

Changes to This Policy

We may revise this Privacy Policy from time to time. The current version will always be available on our Site with the effective date posted above. If changes are material, we will notify you by email or prominent notice on our Site.

Contact Us

For questions, requests, or complaints, contact:

Rozal Active LLC
407 Lincoln Rd, Suite 6H PMB 1446
Miami Beach, FL 33139, USA
Email: hello@rozalactive.com